Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Moore

Jennifer Moore

July 17, 2024

5  out of  5
rating by Jennifer Moore
"Mike is very professional. Answers questions, explanations everything in detail. He is also a very compassionate person and truly cares about people. Thanks so much Mike!!"
We responded:
"Jennifer, thank you so much for your review and kind words. I am thankful for your business and look forward to continue working with you on your home insurance and auto insurance. ~Mike"
Profile photo of Vickie Maurchie

Vickie Maurchie

March 29, 2024

5  out of  5
rating by Vickie Maurchie
"I have been with Mike Frank for over 15 years and I have all my insurance needs with him. When you go to his office they know who you are and go above and beyond to make everything perfect!! Highly recommend his office!"
We responded:
"Thank you, Vickie, for your glowing review! We are so grateful for your years of loyalty and to hear that our team goes above and beyond to make your experience perfect! We appreciate your recommendation and look forward to continuing to meet all your insurance needs in the future! - Mike Frank - State Farm Insurance Agent, Roscoe, IL"
Profile photo of Alex D

Alex D

March 9, 2024

5  out of  5
rating by Alex D
"We like Mike! Mike has answered plenty of emails and phone calls to answer questions. We are a young couple still learning about our insurance needs. Mike has never pushed coverage that he feels we wouldn't need or potentially utilize."
We responded:
"Thank you for taking the time to leave such a kind review, I appreciate it! You guys are great to work with, I always enjoy our conversations. I’m lucky to be your agent! ~Mike"
Profile photo of Crystal Perham

Crystal Perham

December 19, 2023

5  out of  5
rating by Crystal Perham
"Mike Frank at State Farm is awesome! He helped me tremendously with finding the perfect plan for my homeowners and auto insurance! He was very thorough and went through all the details. When I was shopping around for policies, he was quick to reply and was not pushy at all. He took the time to hear me out and suggested the best offer for me. If you’re looking for a new policy or wanting to change providers, please see Mike Frank!"
We responded:
"Crystal, thank you so much for taking the time to leave your review! It was my pleasure working with you on getting your new home insurance setup, very excited for you! Excited to be your agent and have you as a customer with with my agency. Sincerely, ~Mike"
Profile photo of Chris Webster

Chris Webster

November 13, 2023

5  out of  5
rating by Chris Webster
"We are so happy to be back as a customer of Mike Frank , we only left before because a family member thought we would be better off with their agent . That was a big mistake , Mike and his staff are always so helpful and kind . Mike worked hard to help us transition so quickly. Thank you"
We responded:
"Thank you for the review and kind words! We are excited to have the Webster’s back as part of our State Farm family!"
Profile photo of Sandy Cofoid

Sandy Cofoid

September 21, 2023

5  out of  5
rating by Sandy Cofoid
"Very nice people to work with all questions answer"
We responded:
"Sandy, thank your for taking the time to leave a review. I’m excited to have you as customers with our agency for your Auto Insurance and Home Insurance. Thank you for your review and your business! ~Mike"
Profile photo of noah lee

noah lee

August 5, 2023

5  out of  5
rating by noah lee
"I’ve had Mike as my agent for several years, and while I unfortunately had to switch my insurance after moving out of state, I couldn’t have asked for a more helpful, kind, and informative agent while I was with State Farm. 10/10 would recommend if living in the Illinois/Wisconsin area!"
We responded:
"Noah, Thank you for your review! It’s been a pleasure being your agent and I wish you the best on the West coast! If you ever come back to the midwest we’ll be here to help! -Mike"
Profile photo of Ingrid Tejes Webb

Ingrid Tejes Webb

April 18, 2023

5  out of  5
rating by Ingrid Tejes Webb
"Great customer care!"
We responded:
"Ingrid, you rock! Thank you for the review! We love helping you with your Auto Insurance and Renters Insurance! ~Mike"
Profile photo of Lorel Nilsen

Lorel Nilsen

January 20, 2023

5  out of  5
rating by Lorel Nilsen
"Mike and his team have alway treated me with honesty and respect. Any time I have needed something, they respond immediately. Everything is explained and no high pressure selling. Mike contacted me regarding a review. We had a very enlightening conversation! A great guy and a great State Farm office"
We responded:
"Lorel, It’s a pleasure serving you as your State Farm agent for your Auto Insurance and Home Insurance needs! I appreciate you taking the time to leave a review! ~Mike"
Profile photo of patricia weber

patricia weber

January 9, 2023

5  out of  5
rating by patricia weber
"Mike is easy to talk with. Very attentive. Very knowledgeable and explains things in an understandable way."
We responded:
"Pat, thank you for taking the time to leave a review! I appreciate it! It’s a pleasure being your agent and working with you for all your home insurance and auto insurance needs! ~Mike"
Profile photo of Breanna Culver

Breanna Culver

December 30, 2022

5  out of  5
rating by Breanna Culver
"Mike was very helpful with explaining how insurance is a big part of life."
We responded:
"Breanna, thank you for taking the time to leave a review! I appreciate it! ~Mike"
Profile photo of Faith Bridges

Faith Bridges

December 30, 2022

5  out of  5
rating by Faith Bridges
"Treated us like family!"
We responded:
"Faith, thank you for your review! Wishing you an awesome 2023! ~Mike"
Profile photo of Aria Fix

Aria Fix

December 27, 2022

5  out of  5
rating by Aria Fix
"Amazing customer services! Appreciate everything they do!!"
We responded:
"Aria, thank you for taking the time to leave a review! I appreciate it! Have a Happy New Year!"
Profile photo of Jenna Horst

Jenna Horst

December 27, 2022

5  out of  5
rating by Jenna Horst
"Mike was very knowledgeable and worked with me to both meet my insurance needs and make everything clear!"
We responded:
"Jenna, thank you for taking the time to leave a review! Have a Happy New Years!"
Profile photo of Maddie Feldott

Maddie Feldott

December 27, 2022

5  out of  5
rating by Maddie Feldott
"He helped me understand the importance of insurance"
We responded:
"Maddie, thank you for the review! Have a Happy New Year!"
Profile photo of Karlie Rickert

Karlie Rickert

December 22, 2022

5  out of  5
rating by Karlie Rickert
"Mike is one of the best!!! Very helpful and knowledgeable! I will always use him with future with all my insurance needs!"
We responded:
"Karlie, thank you for taking the time to leave a review, you’re awesome!"
Profile photo of T H

T H

December 19, 2022

5  out of  5
rating by T H
"By far the best Agent!! Mike is genuine and really cares about his clients! Highly recommend."
We responded:
"TH- thank you so much for your review, I really appreciate your business! It’s awesome being your agent for your Auto Insurance and Home Insurance!"
Profile photo of Ellen Farrell

Ellen Farrell

December 7, 2022

5  out of  5
rating by Ellen Farrell
"Mike has been our insurance agent for many years and is always prompt and helpful with all our insurance needs. Highly recommend him."
We responded:
"Ellen, THANK YOU! You guys are always so great to work with for your Auto Insurance and Home Insurance. I like your husband so much I even forgive him for being a Sox fan!"
Profile photo of Jordan Mathos

Jordan Mathos

October 11, 2022

5  out of  5
rating by Jordan Mathos
"I have been with at this State Farm since I could drive (2006). I've stuck with them through a change of agents, which is always scary. Mike and Erik have proven to be great insurance agents, helping me with all my questions as I grew from just auto insurance to renters insurance then homeowners insurance. They have been patient with me as I ask a lot of questions and figure out adulthood. I know I can always email them and get the info I need. They are always upfront about the policies and fine print, often helping me find the best deal. When I had an accident, they had my back, even when the accident was brought back up later by one of the parties. We finally got my husband to join State Farm, too, and he has enjoyed the transition (which says a lot.. not often you say you enjoy insurance processes)."
We responded:
"Jordan, thank you for the review, I really appreciate it! Working with you and Michael is awesome, I’m lucky to have you as customers! I’m also a realist, it’s hard to make insurance enjoyable but we sure try!!!"
Profile photo of Casey

Casey

August 31, 2022

5  out of  5
rating by Casey
"Could not be more helpful!!! Love having my insurance needs with this office!!!"
We responded:
"Casey, it’s awesome being your family’s agent! Thank you for the kind words and review!"
Profile photo of Jon Moore

Jon Moore

April 6, 2021

5  out of  5
rating by Jon Moore
"Mike Frank has helped us with a variety of personal coverages for almost 10 years, and now some of our business auto coverages for a few years. Having been through claims with both, we are thankful for the personal service and advice from Mike, and State Farm as well. Mike is always very helpful in guiding our policy choice to protect our best interests. Would recommend to all"
We responded:
"Jon, thank you for the kind words and review. It’s a pleasure working with you and Nicole. I’m lucky to have such great customers! ~Mike State Farm: Mike Frank 5290 Williams Dr. Roscoe, IL 61073 AgentMikeFrank.com Licensed in Illinois and Wisconsin for: 🚗 Auto Insurance 🏡 Home Insurance 👨‍👩‍👧‍👦 Life Insurance 🏥 Disability Insurance"
Profile photo of Jay Spader

Jay Spader

February 23, 2021

5  out of  5
rating by Jay Spader
"If you want an Agent that knows their stuff, and will be straight forward with you, Mike Frank is your man!"
We responded:
"Jay, thank you for the review and compliment. I’m not sure if “the man” is true but hey I’ll take it! Appreciate you and our insurance talks. ~Mike State Farm: Mike Frank 5290 Williams Dr. Roscoe, IL 61073 AgentMikeFrank.com Licensed in Illinois and Wisconsin for: 🚗 Auto Insurance 🏡 Home Insurance 👨‍👩‍👧‍👦 Life Insurance 🏥 Disability Insurance"
Profile photo of Andrew Greisiger

Andrew Greisiger

February 19, 2021

5  out of  5
rating by Andrew Greisiger
"Mike has always been very professional to work with and extremely knowledgeable during every conversation we have had. I recommend Mike to anyone looking to feel confident in how they are protected."
We responded:
"Andrew, thank you for the review and compliment. I appreciate you and value our conversations. ~Mike State Farm: Mike Frank 5290 Williams Dr. Roscoe, IL 61073 AgentMikeFrank.com Licensed in Illinois and Wisconsin for: 🚗 Auto Insurance 🏡 Home Insurance 👨‍👩‍👧‍👦 Life Insurance 🏥 Disability Insurance"
Profile photo of Embroid This, Inc.

Embroid This, Inc.

January 26, 2021

5  out of  5
rating by Embroid This, Inc.
"He may not be Jake.... But Mike can help you select what is right to meet your needs. Super nice guy."
We responded:
"Thanks for the review Embroid This! While I don’t wear khakis often, I do wear the best made State Farm shirts around from you guys! ~Mike State Farm: Mike Frank 5290 Williams Dr. Roscoe, IL 61073 AgentMikeFrank.com Licensed in Illinois and Wisconsin for: 🚗 Auto Insurance 🏡 Home Insurance 👨‍👩‍👧‍👦 Life Insurance 🏥 Disability Insurance"
Profile photo of Trevor Volz

Trevor Volz

February 19, 2019

5  out of  5
rating by Trevor Volz
"Mike is a great agent, and him and his team make up a great Agency to do business with. Less often today do you see a business that really prides themselves in customer satisfaction. Top notch outfit! Highly recommend!"
We responded:
"Thanks Trevor! Much appreciated!"